Shipping

OUR SHIPPING TERMS

Orders are shipped within 3-5 business days. If we experience a high volume of orders, order processing may be slightly delayed.

Domestic Shipping: We ship our products via USPS. Once your order has been fulfilled you will receive a tracking number. If you are having issues with tracking your order please feel free to contact us at support@ellekpaperie.com

International Shipping:   Currently we only offer international shipping to customers in Canada. Shipping is via UPS Standard and takes between 3-7 business days; however, this does not take customs processing into account. Please be advised that you are responsible for your country's customs/duties/delivery fees and delays when shipping outside the US.

Currently we do not offer expedited shipping for domestic or international orders. 

Returns

OUR RETURN POLICY

Items can be returned within 14 days of delivery receipt. 

1. Clearance items are final sales. 

2. Item(s) must be unused and returned in original shrink wrap packaging. 

3. Buyer is responsible for return shipping fees. We advise returning via trackable service. 

4. Refunds will be processed to original form of payment within 3-5 business days upon receipt at our warehouse.